Privacy Policy
Introduction
This Privacy Policy describes how Studio Mansa (“we”, “us”, or “our”) collects, uses, and discloses personal information when you visit our website, use our services, or make a purchase from our Design Store (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether as a parent, guardian, educator, or organisation representative.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes via email or website notice and update the “Last updated” date.
How We Collect Your Personal Information
Studio Mansa collects personal information from:
1. Information Collected Directly
2. Contact details (name, address, phone number, email)
3. Order and payment information
4. Account credentials
5. Customer support communications
6. Workshop registrations and participation details
Information Collected Automatically
Through technologies like cookies, we collect:
- Device and browser information
- Network connection details
- IP address
- Service interaction data
- Website usage patterns
Third-Party Information
We may receive information from authorised service providers and partners who support our educational services.
How We Use Your Personal Information
We use your information to:
- Provide and fulfil our educational Services
- Process payments and orders
- Manage your account
- Communicate about products, services, and workshops
- Improve our educational offerings
- Ensure security and prevent fraud
- Provide customer support
- Analyse and enhance user experience
Children's Privacy
Studio Mansa’s Services are not Studio Mansa provides educational products and services for children aged 2-14. We take children’s privacy seriously and commit to protecting it in accordance with applicable laws. We:
1. Require verifiable parental/guardian consent before collecting or using personal information from children under 13
2. Collect only necessary information for educational activities (child’s first name, age, learning progress, and workshop participation)
We use children’s information solely for:
- Personalising learning experiences
- Tracking educational progress
- Improving our services
- Communicating with parents/guardians
Never sell children’s personal information
- Share children’s information with third parties only when necessary for educational service delivery
- Implement enhanced security measures to protect children’s data
- Enable parents/guardians to review, delete, or refuse further collection of their child’s information
Cookies
Our website uses cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings.
We use:
- Essential cookies for website functionality
- Analytical cookies to improve our services
- Preference cookies to remember your settings
Information Disclosure
We may share your information with:
- Educational service providers
- Payment processors
- Professional advisers
- Legal authorities when required
- Business partners for educational programmes
Security
We implement appropriate technical and organisational measures to protect personal information.
While we maintain high security standards, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request deletion
- Correct inaccurate information
- Opt-out of marketing communications
- Restrict processing of your data
International Users
We may transfer, store, and process information internationally. We ensure appropriate safeguards through standard contractual clauses and adequate security measures.
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact:
- Email: [email protected]
- Address: West Legon, Accra, Ghana
Last Updated: November 2024